Accessibility Statement for Southernmost Insurance Website

Southernmost Insurance is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Southernmost Insurance takes the following measures to ensure accessibility of Southernmost Insurance Website:

• Include accessibility as part of our mission statement.
• Include accessibility throughout our internal policies.
• Appoint an accessibility officer and/or ombudsperson.
• Provide continual accessibility training for our staff.
• Assign clear accessibility targets and responsibilities.
• Employ formal accessibility quality assurance methods.
• Subscribe to AQA, a WCAG 2.1 AA automated website scan tool to ensure technical compliance.
• Hire outside consultants to manually scan our site to uncover elements not discovered by the AQA tool as well as to provide additional recommendations for greater compliance.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Southernmost Insurance Website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We welcome your feedback on the accessibility of Southernmost Insurance Website. Please let us know if you encounter accessibility barriers on Southernmost Insurance Website:

• Phone: 305-296-5052
• 1010 Kennedy Drive #300, Key West, FL 33040

We try to respond to feedback within 24 hours. Over weekends, vacations, and holidays, there may be a longer response time.

Southernmost Insurance Website is designed to be compatible with the following assistive technologies:

• The latest versions of Microsoft Internet Explorer and Edge, Google Chrome, Safari, and Mozilla Firefox are all compatible browsers.

Accessibility of Southernmost Insurance Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript
• PHP

These technologies are relied upon for conformance with the accessibility standards used.

Despite our best efforts to ensure accessibility of Southernmost Insurance Website, there may be some limitations. Our website is built using a content management system and plugins. The theme and plugins are third-party developed and we do not have the capability to modify them. We have reached out to the third-party developers and have made them aware of the ADA non-compliance issue. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Southernmost Insurance Website:

• order of headings is not correct
• empty heading
• page contains 1 duplicate attribute "class"

Southernmost Insurance assessed the accessibility of Southernmost Insurance Website by the following approaches:

• Self-evaluation – the entire site was tested using UsableNet AQA, an enterprise-level accessibility reporting tool based on the technology provided by the WAVE Web Accessibility Evaluation Tool, created by WebAIM.org, a third-party authority in web accessibility. The site is tested periodically to ensure any added or edited content and code conforms with the latest accessibility guidelines, as reported by the WAVE tool.
• External evaluation – we hire outside consultants to manually scan our website using assistive technologies and provide additional recommendations that the AQA tool does not uncover.

This Accessibility Statement is approved by:

Southernmost Insurance

We aim to respond to accessibility feedback within 1 business day and to propose a solution within 10 business days. You are entitled to escalate a complaint to Southernmost Insurance, should you be dissatisfied with our response to you.

This statement was created on July 6, 2020 using the W3C Accessibility Statement Generator Tool.